This Privacy Policy describes how Technitipro (“we,” “us,” or “our”) collects, uses, and protects your Personal Information when you enroll in, access, or use our e-learning website and services (the “Service”).
By using our Service, you agree to the collection and use of your information in accordance with this policy.
- Information We Collect
We collect information necessary to manage your account, track your educational progress, and process payments securely.
A. Personal Information You Provide (Enrollment and Account Data)
We collect Personal Identifiable Information (PII) when you register an account, enroll in a course, or contact us:
Identity & Contact Data: Your name, email address, phone number, and professional details (if provided).
Account Credentials: Username and encrypted password.
Payment Data: Details required to process your subscriptions or course fees. Note: Sensitive financial processing details (like full credit card numbers) are handled securely by third-party payment gateways and are not stored directly on our servers.
Communication Data: Records of correspondence, including the content of your support emails.
B. Learning and Usage Data
As an educational platform, we automatically collect data related to your learning activities to track progress and improve content:
Course Progress: Course enrollment status, completion rates, quiz scores, submitted assignments, and time spent on specific lessons or videos.
Usage Data: Your IP address, device type, browser information, pages viewed, and patterns of interaction with the learning interface.
Cookies and Tracking: We use cookies to maintain your session (keep you logged in), track your educational progress, remember preferences, and analyze platform performance. You can manage cookie preferences through your browser settings.
- How We Use Your Information
We use the collected information exclusively for purposes related to providing and improving our e-learning service:
To Deliver the Learning Service: To grant you access to courses, authenticate your identity, and track your progress toward course completion.
To Facilitate Instruction: Your learning progress and submitted work are used by instructors/administrators to monitor your performance and provide academic support.
To Process Transactions: To manage your fees, subscriptions, and provide billing support.
To Communicate: To send you essential service updates, security alerts, and technical support messages.
Marketing and Promotions (With Consent): To send you information about new courses, promotions, or related services, only if you have explicitly opted-in to receive marketing communications.
To Improve the Platform: To analyze user engagement, identify areas for course improvement, and enhance platform functionality.
- Sharing and Disclosure of Information
We do not sell or rent your Personal Information. We share data only in contexts essential for running the Service:
With Instructors/Administrators: Your progress, scores, and assignment submissions are shared internally with the personnel responsible for teaching and managing the course you are enrolled in.
Service Providers: We share necessary data with trusted third parties who perform essential functions on our behalf (e.g., cloud hosting, payment processing, email delivery, and analytics providers). These parties are bound by strict confidentiality agreements.
Legal Compliance: We may disclose your information if required to do so by a court order, law enforcement, or governmental authority, or to protect our rights and the safety of our users or the public.
- Data Security and Retention
Security: We implement a variety of administrative, technical, and physical safeguards to protect your data, recognizing the sensitivity of educational records.
Retention: We retain your account and learning data for as long as your account is active or as needed to provide you with the Service and verify course completion. We will also retain data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
- Your Rights
Depending on your location, you may have the right to access, correct, update, or request deletion of the Personal Information we hold about you. To exercise any of these rights, please contact us using the email address below. - Children’s Privacy
Our Service is intended for individuals who are 18 years of age or older. We do not knowingly collect Personal Identifiable Information directly from children under 13. - Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: support@technitipro.in